1. Overview
At Studio88Graphics, we strive to ensure our customers are satisfied with their purchases. If you are not completely satisfied, this Refund and Returns Policy outlines your options for requesting a refund or returning products.
2. Refund Eligibility
Refunds are available under the following conditions:
- The product or service is defective or does not match the description provided at the time of purchase.
- A refund request is submitted within 7 days of purchase.
Custom design services and digital products are non-refundable once approved or delivered unless there is a demonstrable issue caused by Studio88Graphics.
3. Returns Process
To request a return:
- Contact us at admin@studio88graphics.com or 469-294-1189 with your order details.
- Provide evidence of the issue (e.g., photos of a defective product).
- Await approval before sending back the product.
Returned items must be in their original condition and packaging. Customers are responsible for return shipping costs unless the return is due to an error on our part.
4. Refund Process
Approved refunds will be processed within [Insert Number] days of receipt of the returned product or confirmation of issue. Refunds will be credited to the original payment method.
5. Non-Refundable Items
The following items are not eligible for refunds:
- Custom or personalized products once approved by the customer
- Services already rendered
- Digital products once downloaded
6. Changes to This Policy
We reserve the right to update this Refund and Returns Policy at any time. Changes will be posted on our website with the updated effective date.
7. Contact Us
For any questions regarding this Refund and Returns Policy, please contact us:
- Email: admin@studio88graphics.com
- Phone: 469-294-1189
